Trouble Shooting & Maintenance
Scheduled Maintenance
The S-LX system is designed to be free of scheduled maintenance for its entire service life. No scheduled maintenance regime is required.
Reactive Maintenance
In the rare event of system failure, reactive maintenance may be required to restore the S-LX system to full operation. In the event of system malfunction:
Use the troubleshooting guide below to identify the likely cause.
Refer to the relevant restorative maintenance instruction found later in this guide
If unsuccessful, please contact MPEC Technology Ltd for further support.
Telephone: 01332 363 979. Available Monday to Friday 8 AM to 4 PM UK time.
Email: support@mpec.co.uk. Response typically within 24 hours.
Troubleshooting
Symptoms of identified failure modes are listed below. The “probable cause” field lists fault conditions in order of likelihood and should be eliminated in order. The “Remedial Action” column links to fault finding and maintenance task instructions.
Symptom | Probable Causes | Remedial Action |
---|---|---|
Total Loss of All Function | AC Power Wiring Fault | |
HZS AC PSU Fault | ||
Total Loss of S-LX compute module | DC Power Wiring Fault | |
HZS DC PSU Fault | ||
S-LX module hardware Failure | ||
Intermittent or Total Loss of Serial Communications | RS232 Wiring fault | |
RS485 Wiring fault | ||
HZS Hardware Failure | ||
S-LX hardware Failure | ||
Electromagnetic Interference | ||
Electromagnetic Interference | ||
Intermittent or Total Loss of Ethernet Communications | Ethernet wiring Fault | |
S-LX hardware Failure | ||
Electromagnetic Interference | ||
Electromagnetic Interference | ||
Intermittent or Total Loss of wireless communication | SIM fault | |
SIM Fault | ||
Sub-optimal antenna placement | ||
Antenna or Antenna cable damage | ||